We're here to make your shopping experience as joyful as the outfits themselves. From placing an order to caring for your pieces, here's everything you need to know — and we're only a message away.
Last updated: 18 June 2026
How to Place an Order
Shopping with us is simple:
- Browse our collections and open any product you love.
- Choose the right size and select Add to Cart.
- Head to checkout, enter your shipping details and confirm payment.
- You'll receive an order confirmation by email right away.
Shipping & Delivery
We carefully pack and ship orders across India. Once dispatched, you'll receive tracking details so you can follow your parcel every step of the way. Delivery times vary by location, and we always aim to get your order to you as quickly as possible.
Exchange Policy
We do not offer returns. However, we do offer exchanges within 7 days of delivery under the following condition:
- Exchange for a different size of the same product that you originally purchased.
How to Request an Exchange
- Contact us on WhatsApp (7230080310) within 7 days of receiving your order.
- Share the following details:
- Order Number
- Name
- Reason for Exchange
- Required Size
- Photo of the Product
Exchange Process
- Once your exchange request is approved, ship the product back to us using any courier service.
- The return shipping charges must be borne by the customer.
- After we receive and inspect the product, we will dispatch the requested size.
- The shipping cost for sending the exchanged product back to you will be covered by us.
Exchange Eligibility
To qualify for an exchange, the product must be:
- Unused and unwashed
- In its original condition
- With all original tags attached
- In its original packaging
Frequently Asked Questions
How do I track my order?
As soon as your order ships, we'll email you a tracking link. You can use it to see your parcel's live status. If you can't find the email, check your spam folder or reach out and we'll resend it.
How do I choose the right size?
Each product page lists the available sizes. If you're between sizes or shopping for a growing little one, message us with your child's age and measurements and we'll gladly recommend the best fit.
How should I care for my garments?
Most of our pieces are best gently hand-washed or dryclean, to preserve their colour and handcrafted detailing.
What payment methods do you accept?
We accept all major payment methods through our secure checkout, including UPI, cards, net banking and popular wallets.
Can I order a custom or bulk piece?
Yes! We love creating something special. For custom sizing, twinning sets or bulk and occasion orders, get in touch and our team will help bring your vision to life.
Still need a hand?
Our customer care team is available Mon – Sat, 10:00 AM – 7:00 PM.